SMS Terms of Service, Customer (GLE-ADMIN-04, Revision 00)
GLE Analytical Laboratory, LLC
Effective Date: January 1st, 2026
This Policy was prepared by and used solely by GLE Analytical Laboratory.
This notice explains how GLE Analytical Laboratory, LLC (GLE) uses SMS (text) messaging to communicate with customers regarding laboratory services, business operations, and related administrative matters. SMS communications are used for informational and operational purposes only and are not used for marketing. Participation is voluntary and subject to GLE’s SMS Terms of Service and Privacy Policy.
Program Description
GLE uses SMS messaging to communicate with customers regarding laboratory services and related business operations. Messages may include service updates, sample or project notifications, appointment reminders, account or billing notices, and other informational or operational communications. SMS messages are not used for marketing purposes.
Opt-In Consent
Customers may opt into SMS messaging by providing written consent, including but not limited to:
- Responding “Yes” to an email request for SMS consent
- Completing an approved consent form
- Other written or electronic authorization methods
Consent to receive SMS messages is not a condition of purchase.
Message Frequency & Charges
Message frequency varies based on your interaction with GLE. Message and data rates may apply according to your mobile carrier plan.
SMS Required Keywords
START (Confirmation Message)
Thank you for opting into SMS messaging from GLE Analytical Laboratory, LLC. Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for assistance.
STOP
You will no longer receive SMS messages from GLE Analytical Laboratory, LLC. You may receive a final confirmation message. Reply START to opt back in.
HELP
Thank you for contacting GLE Analytical Laboratory, LLC.
For assistance, call 312-224-7027 or email info@glechicago.com.
Opt-Out Instructions
You may opt out of SMS messaging at any time by replying STOP to any message. You may receive a final confirmation message acknowledging your opt-out. To re-enroll, reply START.
Privacy
GLE respects your privacy. Information collected through SMS communications is used solely for legitimate business purposes and is handled in accordance with our Privacy Policy. We do not share or sell personal information.
Online SMS Opt-In Form
To enroll in SMS messaging, please complete the form below: